“Tim Doss was our service person and he was wonderful. In my opinion, he went above and beyond on doing our fall service check. I had planned on not renewing our service contract, but after our experience with Tim, we decided to renew for next year. We just want to compliment Tim on a great job with an equally great attitude. Please let him know how much we appreciated his work.”
“Loni came out today to support the fall check for our heating/air conditioning systems. He is not only knowledgeable, but kind, patient and hard working. I specifically ask for him when scheduling my biannual service. I totally trust Loni and that says a lot.”
“Lonnie just finished our fall HVAC maintenance. He was friendly, professional, and very thorough. We were extremely pleased with his service.”
“I wanted to call out the exceptional service from Travis, not just today but also the first time he came. He’s honest, hard working, thorough, and just awesome at what he does (and a great guy). Thank you for sending him out today! As with most, typically you only send things when things aren’t good, but Travis deserves kudos and I wanted to send that to you all. Thank him again for me if you would and thank you for all!”
Once again your company has impressed us! Every time you come to our home it confirms that you all are the BEST!
We love Amanda! We have had multiple issues with our heating and cooling. It does not help that we have added onto the house 3 times! Amanda is so detail-oriented and spent time to really find out what was going on. She made some great suggestions and found a lot of things that were not functioning as they should. She is so knowledgeable and thorough. And she is such a nice person! Even though it was really hot today, she was always smiling and just a joy! She took time to explain things to us. She is really a “keeper!” Thanks for sending her!”
Dave and Sue Zimmerman
“Nathan with Bryant was great. Two of our AC units were not working. Nathan quickly diagnosed and fixed the problem. It was a switch that had to be reset because the units had gotten covered up during our house painting project. Nathan was extremely knowledgeable, prompt and courteous.
NOTE- We called a different AC repair company the day before who said we needed two new AC units. They did not know how to, or maybe did not want to, reset the units.”
“To be honest, I have never used Mike Bryant services before. My wife and I just moved into a new house. Mike Bryant was contracted to install our HVAC. The system was installed in February so I’m guessing they did not test the AC unit but it was not turning on. Yesterday David, our technician, came out and took less than 5 minutes to identify the problem. He went straight to work on the wiring issue which took him another 10 minutes. He then spent another 10-15 minutes checking out the whole system. He checked the air temp, refrigerant and probably 10 other things I was not aware of, just to make sure it was all in top operating order. He was extremely knowledgeable, friendly and informed me throughout the process of what he was doing and what was going on. Thank you for the great service, David!”
“I just wanted to pass along my thanks to your team, most recently Lonnie, for the superior level of service that they provide. I’ve moved 19 times since I was 20 and have owned ten homes (all corporate moves) and I cannot recall the level of service and trust that I have with Mike Bryant Heating & Cooling. Thanks for all that you do!”
“MANY THANKS for a great job!”
“We had an issue with our blower motor and Carl got Josh (I think that was his name) and Mike to come out and take care of it asap. Not only did he replace the part, but he also checked everything else and helped with some popping noises when that wasn’t even what he was sent out for. Every time we needed something, Carl has taken care of us. Super impressed with everyone at Mike Bryant!”
“Thank you for getting our kitchen zone hooked back up. Appreciate it. Feel free to use me as a reference for customers. I would help you guys any way I can. Mike Bryant is hands down the best HVAC company in the KC area.”
“Joe and his team of men came yesterday to install our new Furnaces and Air Conditioners…they arrived on time and did a GREAT Job. My wife and I are very pleased with their work and professionalism.”
Jerry and Tammy P.
“I would like to give a thumbs up and shout out to Curtis. He came and did our every 6 months maintenance. He was very polite and explained what he was doing wore booties and a mask. He was an excellent technician and was here bright and early on time at 8am on Friday.”
“Loni came to inspect my HVAC, had to order parts, and came back to do the repairs. He was one of the friendliest, knowledgeable, efficient service people we have ever had. I hope you take the time to reward him with his excellent service, he represents your company extremely well. I’d recommend your company to anyone! Keep him around, may need him again!”
“Our furnace stopped functioning and required replacement during frigid, negative temperatures. No company in the area could provide installation of a new furnace quickly to provide relief of such low temps inside our home, leaving us cold and worried over freezing pipes after not having heat all night. We called Mike Bryant and Terry and his crew were at our house within twenty minutes to assess our furnace and provide a plan for same day installation. We have never experienced such incredible customer service as we have with this company. Highly recommend for any HVAC needs-they went above and beyond.”
“We wanted to let you know that we had a difficult freeze up situation on a job that we built. We asked if you could help us with it and I have to say the service we received was outstanding! One of your guys named Matt was so helpful. He actually met the super on site on a couple occasions to help us get a time sensitive issue resolved (not a heating and cooling issue causing the problem). This has been our experience with anyone we work with with your firm from the office staff, Carl, Rick, Aaron and etc.. Just thought you might want to hear the good things very once and awhile. Thanks!”
“You installed the heating and cooling system in my home and we’ve used Mike Bryant exclusively since we moved out here in 2016. We had a service call from Loni, he came out and did a great job… all your guys have done a fine job, but Loni was able to troubleshoot one issue that we didn’t know existed and he found it. We wanted to pass along our kudoos to Loni, he was able to do a thorough check of the the system and take care of everything. Thank you for a great job!”
“I just had to let you know that your design/install of our 2nd AC system has totally transformed our home! All three floors are now completely comfortable, all the time, especially with the dedicated unit that you routed for the upstairs. I like it to be really cool when we sleep, and even on the hottest days now, we have no problem achieving any temperature that we want! And the layout and design of the system and ductwork in the basement looks clean and efficient, especially for a retrofit of a 2nd system! Just wanted you to know that we are thrilled with your work. It was obvious to me from the beginning that you are an experienced pro, but your personal attention to our design and install made all the difference. It is refreshing in this day and age when many things are done “halfway” or “poorly”, due to inexperience or cost-cutting, but in this case, we feel like we got the very best, and we mean that! Thanks for your time and experience. It made our home a much more enjoyable place to be.”
“I just wanted to say thank you to your team. My AC went out at my house a couple of weeks ago on Friday night. I called the after hour hotline and received a call back within a few minutes from a gentleman named, Mike. Mike was very professional and easy to talk to. He set up an appointment for 1st thing the next morning. Nathan was at the house within minutes of our scheduled time. I explained what the unit was doing and left him to his business. He checked it out, replaced the capacitor on the fan motor in the condenser. My wife had invited a bunch of friends and family over for my birthday, so because of your staff it was not a disaster.”
“Mike Bryant Heating and Cooling is a high-quality company that I would highly recommend. A service technician arrived at our house at the time we were told. He was professional, very knowledgeable, and showed/explained the problem and the solution. He was also respectful and very nice. In addition, the person I spoke to on the phone to set up the service call was also top-notch and professional. This is a great company to do business with.”
“As usual, excellent maintenance by Mike today. Prompt, professional, and efficient with gloves and booties. I appreciate his service and respect. Thanks Mike!”
“We spoke with Curtis tonight after hours. All I can say is, this is the first time in a long time I have felt the need to write a strong review of anyone or any company in a long time. Our furnace was blowing cold air when I got home to my wife and two small children. I was leaving town the next day and Curtis was able to walk me through a quick fix to get our house back to normal before I left. This was above and beyond in my mind, as it would have been much more fruitful for someone to come to the house that night. All I can say is, this was the best service I have had in a long time and have already recommended Mike Bryant to service any neighbors’ homes as soon as tonight. We will continue to do so and can’t be more thankful for the service we received from Curtis this evening. We will be a long time customer from here on. Thank you!”
Matt in Olathe, KS
“Thank you. Curtis was amazing today. I shouldn’t be surprised at the quality of your employees anymore, but these days it still puts a smile on my face. I refer you to everyone I know. Keep up the good work. I’m proud to be a customer!”
“My 10 yr old Goodman unit was loud and inefficient with some problem areas throughout my house. The guy that came out was very knowledgeable and recommended a Lennox system that qualified me for some great rebates (KCP&L, Spire, and Lennox). The final installation is very clean and the crew was very respectful of my home. Looking forward to working with them in the future!”
“I bought my furnace and air conditioner from Mike Bryant and he was very reasonable and did a great job. This week my house was hit by lightening and he not only assured my system was working but he also repaired my siding that got melted. Great Job Mike!!!! I would recommend hiring him!”
“We recently purchased a new home (new construction) and MB did the install on the furnace and AC. While it is still early in the process, things have worked great. The thing I really wanted to comment on was the new homeowners walk-through that we had with MB. Chris with MB came out to our house and walked us through our entire system, answered questions, helped get the APP up and running on our phones, and really went above and beyond answering questions. He was very professional and helped us fully understand our new system.”
“Hi Mike, Bill Glick referred me to you. Just wanted to let you know that your people are your assets. Terry was the guy that made it work and your tech crew were the best. Friendly, courteous and knowledgeable. I will recommend your company to anyone that is in the HVAC market. Thank You”
“I would like to commend Steve. We had a leak in our air conditioner coil and Steve was our technician that came to replace it. He was great, he explained everything in terms we could understand, he was very clean fast and had us fixed and working in no time! Air to me is very important, I have MS and heat will make me very sick. The staff was also very efficient they had the coil in 1 day and installed the next day. I can’t say enough to show my appreciation. Great job, you have a customer for life!”
“Our family came home on a Friday evening and inside our house was 85 degrees on one of the hottest days of the year. We knew something was wrong with our air conditioner and called that evening. Curtis came to our house on Saturday at 11:30 am. In a matter of minutes, he had the problem diagnosed and fixed. I greatly appreciated his professionalism and honesty. That Saturday was not his scheduled day to be on call. He was at our house, fixing our air conditioner on his day off…for that I say, Thank You and Job Well Done.”
“We had an issue with our air conditioner on Monday, June 10. Came home from work and our house temperature was about 75 degrees and heading up. Checked things out and discovered our compressor was not running. I called your maintenance line about 5:30 and left a message for someone to call us although I really did not expect that to happen until the next day. Within an hour, Curtis called us back, apologizing for not getting back with us sooner as he had been on another job. I told him our problem and he said as soon as he finished up a job near Waldo, he would head our way. He called about an hour later and said he was on his way to our house and he arrived about 8:00. By about 8:30 he had us up and running again. He was very nice and professional and was not the least upset that we had taken him away from his free evening. What a great experience we had and what a nice employee you have.”
Bill and Lori Burghart
“I have only built a few houses. These guys really help figure out what the house needs. I would recommend to anyone building their own house.”
“Last winter my mom’s furnace stopped working and nobody would come and help her but these fine people. They came right out and gave us a great deal on a new furnace. This year her A/C went out and the same thing happened. They are caring and helpful and do splendid work. Thanks for taking care of my elderly mother.”
“I’m not a newbie to new home construction and this last house has been a miserable experience. However, the one truly bright spot in the mix was the introduction made to Terry Beets at Mike Bryant HVAC. Not only did he do everything he said he was going to do, on the day he said he would..but he even did more than I asked..every single time! Now where to you find that in a sub-contractor anymore?!
From fixing clogged dryer vents feeding into air ducts, to replacing filters I installed incorrectly, to redirecting dampers and adjusting the computerized thermostats, nothing was missed.
I gladly, gladly will sign up for their maintenance program with full trust that they will continue to do the Five Star job they have for me thus far!”
“Called at 8:00 am for a furnace that wouldn’t stay lit and received a 12:00 to 2:00 appointment slot. The repair man was very friendly and prompt, arriving at 12:15 and was finished with the work by 1:00. Would use this company again.”
“They came to my business and fixed my heating system. Have since referred them to several other family members that have had great experiences with them as well!”
“Technician came out on time and was friendly and courteous. Will keep in mind for future needs.”
“They were at our home to fix our unit within 10 minutes of calling on a Saturday, totally recommend!!”
“We came home from the lake last weekend to find our 4 year old AC unit powered down. We couldn’t find the cause.
We already had a seasonal maintenance appointment scheduled with another company for Tuesday. When I called them to ask them to send someone with tools and know how they said they wouldn’t have anyone available till Friday.
So I called Mike Bryant upon the recommendation from a neighbor. He sent a tech out the same day, within a few hours. He fixed the problem and the house was cooling down by the time I got home from work. Thank you, thank you !”
“Lonnie did an excellent job installing the AC pad to level the air conditioner. He was professional, courteous, and provided excellent craftmanship and customer service. I was very pleased with him and the service.”
“Just wanted to thank you for our maintenance appointment today. We’ve always received great service from your company, but today’s appointment seemed more thorough and complete. He did a great job – thanks again, and we will see you in the fall.”
“My name is Laurie Harrel and I am starting my second year of service with your company and am very happy with the service on the AC/Heating systems. Loni came today for the annual check of my A/C and I want tell you that even though I know zero about what he does (although he does explain exactly what his findings are) I think he is one of the best technicians who has worked on this unit. When he was here last time, he was kind enough to label the damper handles so that my upstairs guests will be comfortable any time of the year. Maybe other technicians do this but this was a first for me. One last thing….before he left the basement, he turned out the lights and noticed that the switch plates were very warm. He did bring it to my attention and suggested I might want to check that out. I appreciated him giving me this information and, again, think he’s a great asset to your company. I feel Loni is very professional but in a very personable manner and shows concern of the “big picture” for your customers. Thank you, Mike, for your time….and I hope all your employees are as great as Loni.”